References
Selected satisfied customers and their stories.
Umbrella Coach & Buses
Key success was achieved due to modularity of hardware platform Passengera server+, its support for virtualization and external peripherals. Customer was delivered with highly reliable mobile computing system for reasonable price, as a service to cover all required key functionalities - Internet connectivity, Wi-Fi access and Infotainment platform.
Passenger's Infotainment with Wi-Fi
Since the implementation of the service, we see a clear trend in increasing customer satisfaction, we are able to efficiently use on-board Wi-Fi and the whole infotainment platform as a means of monetization and communication channel towards travellers. Thanks to the added value of the service and its flexibility, we were able to quickly get the initial investment back.
Pavel Steiner
Umbrella Coach & Buses CEO
České dráhy
An integrated solution addresses all challenges and requirements of the client. Wi-Fi connection and BYOD based onboard infotainment solution is available to passengers and the railway operator has a new channel for communicating with passengers. In addition, Passengera supports onboard Passenger information system to show real-time route related information, advertisement and more. This works automatically thanks to integration with the train internal systems. This helps client to continuously increase their competitive position.
Complex Infotainment Solution
One of the key elements of the solution is integration with the hardware system of the train as well as information systems of CD and third parties (time tables, weather, points of interest along the route) which are updated automatically saving time and work of client’s staff.
Petr Vondráček
Czech Railways
Rhaetian Railway
Launched in December 2016, the Passengera solution on the Bernina Express has demonstrated value by providing passenger demographic data for developing targeted promotions; demonstrating that high-quality content yields increased viewership, leading to higher opt-in rates and deeper passenger engagement; and increasing customer satisfaction.
Bernina Express
Before deploying Passengera, we knew little about our passengers. With Passengera on board, we now know their interests and demographic data, which we can use to better target new promotions.
Michael Kistler
Head of Marketing Communications & E-Business, RhB
